Privacy Policy
Last Updated: March 08, 2026
Introduction and Scope
At Mosaic, your privacy is a foundational part of our “grounded” approach to care. This policy explains how your personal and health information is collected, protected, and shared in accordance with the Health Insurance Portability Accountability Act (HIPAA) and North Carolina state laws.
Information Collection and Usage
To provide you with the highest quality of care and a personalized experience, we collect specific types of information through our website and service portals.
- Personal Identification Information: We collect names, email addresses, and phone numbers that you voluntarily provide when filling out contact forms, scheduling consultations, or subscribing to our wellness resources.
- Technical Usage Data: Our website automatically collects certain information such as IP addresses, browser types, and site interaction data to help us optimize our organic blob shapes and arched frame layouts for your device.
- Purpose of Collection: We use your data to facilitate clinical intake, respond to inquiries, improve our neuro-affirming service offerings, and ensure our website remains a functional resource for our collective.
Data Protection, Sharing, and Your Rights
Your trust is the foundation of our collective. We implement rigorous security measures and adhere to professional standards to ensure your data is handled with the utmost care.
- Information Sharing: We do not sell your data. Information is only shared with trusted, HIPAA-compliant third-party service providers necessary for business operations or when required by law to protect your safety.
- Security Measures: We utilize industry-standard encryption and secure server protocols to protect your personal information from unauthorized access, alteration, or disclosure.
- Your Rights: You maintain the right to access, update, or request the deletion of your personal data. We support your right to privacy under GDPR, CCPA, and professional ethical guidelines.
Policy Updates and Contact Information
Mosaic Counseling And Wellness Collective PLLC reserves the right to update this policy as our practice grows and legal requirements evolve. We encourage you to review this page periodically to stay informed about our commitment to your privacy.
If you have any questions regarding this policy or our data practices, please contact our privacy officer at alexis@mosaiccounselingcollective.org